Returns & Exchanges
At Remarkable Outdoor Living, we want you to love your outdoor space. If you are not completely satisfied with your purchase, we offer a 14-day return window for items in original condition.
Initiate Your Request
Contact our customer service team via email or our online portal with your order number and photos of the items you wish to return.
Receive Authorization
Once your request is approved, we will provide a Return Merchandise Authorization (RMA) number and detailed shipping instructions or pickup options.
Pack and Ship
Carefully repackage your outdoor furniture in its original packaging to prevent damage during transit and attach the provided return labels.
Quality Inspection and Refund
After our warehouse team inspects the returned items for quality assurance, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing