Frequently Asked Questions
Everything you need to know about enhancing your outdoor space.
What materials are used in Remarkable outdoor furniture?
We use premium, weather-resistant materials including high-grade teak, powder-coated aluminum, UV-stabilized PE wicker, and high-performance Sunbrella fabrics to ensure longevity and durability.
How much does shipping cost for large furniture sets?
Shipping rates are calculated at checkout based on your location and the total weight of your order. We offer competitive flat-rate shipping for major metropolitan areas.
Do you offer a warranty on your products?
Yes, all our furniture comes with a comprehensive manufacturer's warranty. Structural frames typically carry a 3 to 5-year warranty, while fabrics and cushions are covered for 1 to 2 years.
Can I leave my outdoor furniture outside during winter?
While our products are designed for outdoor use, we recommend using our custom-fit protective covers or storing cushions indoors during extreme weather to maintain their pristine condition.
What is your return policy?
We offer a 14-day change-of-mind return policy. Items must be in their original packaging and unused condition. Please note that return shipping costs and restocking fees may apply.
Do you provide assembly services?
Most of our items come pre-assembled or require minimal setup. For larger dining sets or modular lounges, we offer a professional 'White Glove' delivery and assembly service in select regions.